Mac users can't reply

Posted by rosa71 (137 days ago)

I know this was an earlier thread but I can't reply to it! From what I've read on other threads I can't reply to threads as I'm a mac user. Is this problem being looked at? It's really frustrating :-(
I have read that I can use Firefox - can anyone explain what it is and what I need to do (I'm technologically challenged!)

(I am based in Hong Kong)

Find what you are after in our Hong Kong A-Z Directory

Posted by Digital Blonde (137 days ago)

http://www.mozilla.com/en-US/firefox/all.html

Firefox is simply a browser that you can use, just like safari which is what you are probably using now. If you click on the link I have provided and then choose the language you prefer, and then click on the Mac OSX version link (for each language you have a choice of windows, Mac OSX or Linux) click on the Mac OSX link and that will start the download (it will probably ask you if that is what you want to do) once you have downloaded the file, open the file and then follow instructions for installation.

(I am based in Hong Kong)

Posted by Digital Blonde (137 days ago)

http://www.mozilla.com/en-US/firefox/all.html

Firefox is simply a browser that you can use, just like safari which is what you are probably using now. If you click on the link I have provided and then choose the language you prefer, and then click on the Mac OSX version link (for each language you have a choice of windows, Mac OSX or Linux) click on the Mac OSX link and that will start the download (it will probably ask you if that is what you want to do) once you have downloaded the file, open the file and then follow instructions for installation.

(I am based in Hong Kong)

Posted by Sg Ed (136 days ago)

Hello,

We have sent this problem to our SI company for their investigation into the problem. In the meantime we do know that for Mac users they can download and install the FireFox browser for Mac and it works for replying to threads on the site.

You can download the installer here:

http://www.mozilla.com/en-US/firefox/all.html

Regards
SG ED

(I am based in Hong Kong)

Posted by PeterRigbye (136 days ago)

We've confirmed there's a problem with using Safari, and will keep you posted on a fix.
Cheers,
PR

(I am based in Singapore)

Posted by PeterR (136 days ago)

It certainly works OK when using Firefox on MAC

(I am based in Singapore)

Posted by Programmer (136 days ago)

Everything should be fine now. We've tested with the Windows version of Safari.

(I am based in Unspecified)

Posted by PeterR (135 days ago)

We've now tested on a MAC using safari - all is working OK.

(I am based in Singapore)

Posted by rosa71 (132 days ago)

Fab, thanks a million for all replies and for sorting the problem

(I am based in Hong Kong)

Posted by cd (129 days ago)

Great, I can now reply on the mac, before I also had to use our kids computer.

(I am based in Hong Kong)